Web-to-Print MIS/ERP

Overview
Features

Print Estimating ToolAutomate the quoting process and get the job done in clicks.

Artwork ProofingSimplify the artwork proofing process and error-free production.

Job PlannerStreamline all your job scheduling and task management.

Job Tickets & AutomationAutomate creating and managing jobs and meet deadlines.

End-to-End Order ManagementAutomate order management, prioritizing other important tasks.

Inventory & Purchase ManagementManage your inventory and supplier relations seamlessly.

Supplier ManagementEnsure easy supplier management and automated processes.

Vendor ManagementManage vendors and coordinate with them efficiently.

Analytics & ReportingEasily generate useful insights into your business’s financial performance.

AccountingSimplify and automate your financial management with AI-powered accounting tool.

CRMOptimize workflows, automate tasks, track leads & provide real-time insights to your team.

Helpdesk – Customer ServiceAutomate ticketing for efficient customer support with a multi-channel helpdesk.
Pricing

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Help Your Team Deliver Better Customer Experience

Our helpdesk system streamlines your support team’s work, making it easier for them to manage customer requests efficiently, offer excellent support, and maintain transparency with your customers.

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Key Features of Our Helpdesk

Explore the top features of our advanced ticketing platform and see how your support team can efficiently resolve customer issues, increase productivity, respond to queries quickly, and much more.

Customer Support On the Go

Manage your tickets effortlessly with the dynamic Kanban view. Track your team’s workload and monitor ticket progress according to the SLA rules you set.

Multi-channel Out of the Box

Connect with customers seamlessly through their preferred channels. Automatically convert incoming emails into tickets, qualify requests with a customizable website form, and engage visitors instantly using a live chat plugin.

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Better Productivity

Set up custom SLA rules and let the tool handle your ticket management automatically. Streamline the support process by automating your emails and actions at different stages. Create dynamic email templates for common responses and use canned replies in chat to communicate instantly.

Smarter Self-service

Easily integrate your Q&A section, training videos, and guides directly to support tickets and make it easy for customers to resolve their queries quickly. Create a community around your product with a forum where users can find helpful resources, share their experiences, and get quick answers.

Build a Helpdesk Support Today

Improve customer satisfaction with a powerful, tailored helpdesk and manage all your support channels in one place. Get your personalized quote today and take your first step towards advanced support excellence!

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What Our Clients Are Saying

Product: Merchandise | Customer: B2C

MGS is a leading sports and sports fashion group based out of Israel. It excels in importing, marketing, and distributing renowned international sports and fashion brands through a vast network of around 130 premier sports stores, including JD, Mega Sport, and more.

Lidor Salem

Project Manager, MGS Sport Trading

Product: Cremation Products | Customer: B2C

The BYI tool provided the best balance of cost and capability. The team also offered much more rapid deployment. BYI adapted an existing design tool used in printing businesses to meet the specific technical requirements of our engraving process, and provided deployment and ongoing support. We experience very infrequent issues that are quickly resolved by BYI team. Using the system has resulted in substantial sales growth with several key customer groups. Their communications are generally timely and clear, and misunderstandings are rare.

Paul Seyler

Dir. Global Product & Mktg, Matthews Environmental Solutions

Product: Apparel | Customer: B2C

ForYou, which specializes in selling personalized goods, including t-shirts, hoodies, caps, and mugs, is quickly becoming one of Dubai’s top clothing retailers. Customers can customize their apparel and merchandise with the company’s exclusive platform to fit their preferences. ForYou prioritizes personalization and provides a wide array of configurable options to accommodate various tastes and styles among its customers.